Orders, deliveries & returns 📦

Deliveries

• Can I pause my plan?
• Do I need to be at home to receive my delivery?
• Do you deliver outside of the UK?
• Has my order been despatched?
• How Brexit Affects Shipping, VAT & Customs
• How much is delivery outside of the UK?
• How will my grüum parcel be delivered?
• If I pay for next day delivery, will it arrive the next day?
• What are my delivery options?
• Which products can’t be shipped internationally?

Orders

• ⭐ I have received the wrong products
• ⭐ What should I do if I receive a damaged item?
• ⭐ Where is my order?
• Can I cancel my order whenever I want?
• Can I have my order delivered to my work address?
• Can I order by phone?
• Can I place an order without creating an account?
• Can I return my order for a refund?
• Can I update my delivery address?
• Has my order been despatched?

Returns

• Can I return my order for a refund?
• How long will it take to receive my refund?