We’ll be sorry to see you go, but if you wish to cancel your plan, you can do so at any time by logging into My account.
Step 1: Log into My account via the website by clicking ‘Log in’ from the main menu.
Step 2: Navigate to My account at the top-right of the page.
Step 3: Select the plan you wish to cancel by clicking ‘View details‘.
Step 4: Scroll to the bottom of the page, and you will see the option to ‘Cancel subscription‘. Your plan will be cancelled immediately.
Step 5: If you have any current orders that have not yet been packed and you would prefer to cancel, you can click on Order history, where you will see the option to cancel and refund any current orders.
Still need help? Please follow the link to submit a request through our website or email us at support@gruum.com.
